Category Archives: Blog

Fidelity Smashes Through Billion Barrier

A material contract secured by Fidelity Energy last month has taken the company over the one billion kilowatt of energy under management milestone just three years after launch.

Under the leadership of Managing Director John Haw, the energy service company set up in 2015 now has 1.2 billion kilowatts under management spread across its 259 channel partners, who secure ongoing monthly revenues from the deals they have won.

John Haw, Managing Director said “This milestone really highlights the growth that the channel is seeing in energy, utilising our portal, systems and back office team. The team has worked extremely hard to build our automated platform for businesses, that allows partners to find the best deal possible in the market for their customers.

“We recently won a TELCA Award as the Best Consultancy in the London and the South East, again marking just how far the business has come in three years.”

How Do I Reduce Carbon and Business Energy Costs?

Many UK businesses are wasting 20p in every £1 they spend on energy. Rising energy prices and growing concerns about our carbon footprint means it makes sense that all companies are thinking of ways to effectively cut their business energy bills. Follow these seven simple steps to help you save thousands on your business energy bills…

How to cut your business’s carbon emissions, save energy and money:

1. Fit energy saving light bulbs – LEDs can save 90% of lighting energy costs.

2. Replace your old refrigerator/ freezer if it is over 15 years old, with a new one with an energy efficiency rating of A++.

3. Get an energy audit – Many utility companies offer free business energy audits to their commercial customers. It’s a great way to figure out where your money is going every month.

4. Take advantage of natural sunlight – Maximum daylight and use artificial lights in dark areas only.

5. Control your heating and cooling – By keeping your office temperature one degree down during winter and one degree up during summer can reduce the power it uses by up to 10%.

6. Take advantage of tax breaks for energy efficiency – Local government may provide tax incentives when you use energy saving appliances that help to reduce your energy usage.

7. Switch your energy supplier – Ensure you’re on the right tariff for your business energy usage. Get a better deal now.

By using these steps above, you’ll be promoting a healthy workplace environment. Applying more efficient technologies will enhance savings and choosing the right business energy plan for your needs will potentially guarantee these gains are maintained for years to come.

Fidelity Energy - Check your business energy bills

Fidelity Energy Win’s the TELCA 2018 Regional Winner – London and South East Award

Fidelity Energy was shortlisted for three awards at the sixth edition of The Energy Live Consultancy Awards (TELCA) and are thrilled to announce to have won the TELCA 2018 Regional Winner – London and South East Award. The TELCA’s ceremony was held at Honourable Artillery Company showground in central London, which attracted more than 450 people.

Highlights of the ceremony will be available to watch on the Energy Live News website.

The TELCA are open to all consultants large or small. Each shortlisted company was expected to show why they’re the best of the best. The awards were not judged on just turnover, making the TELCA honouring true excellence in energy.

Success At Donnington Grove Country Club

Fidelity Energy annual partner event – golf and poker day was a great success! Thank you to all the staff at Donnington Grove Country Club for all their hard work in setting up the golf, dinner, World Cup screening and poker for us last week. A big thank you to all our partners who came along and endured the heat! It was the perfect day for golf!

  • Winning team: John Haw, James Sweaton, Louis Surtees and Freddie Hawker.
  • Winner of the longest drive: Louis Surtees – JD Energy
  • Winner of nearest the pin: Paul Elliott – Pure Telecomms

Please contact your IAM to register your interest for the next partner event. See you at the next event!

How to reduce your energy consumption

These 5 top tips could help you reduce your company’s energy consumption and therefore lower your energy costs.

Research conducted by Printerland showed how much energy and money is wasted by company’s every year, which could be significantly reduced by making small changes. They found, a typical small-medium sized business uses around 30,000kw of energy each year, costing them approximately £5,000 per year.

  • Switching to clean fluorescent light bulbs in your offices could see a decrease of over 75% a year.
  • By turning your photocopier off out of hours, you could save up to £323.40.
  • Computers and monitors left in sleep mode overnight can waste as much as 10,000kw per year, costing £1,700.
  • A Wifi router left on all year round will use 53,000kw, whereas only using it during office hours reduces it to 19,000kw.
  • Laptops are designed to use less energy and can decrease usage by up to 80% of a desktop computer.

 

lady typing on computer

We can help reduce your energy usage and your costs, contact us to see how much you could be saving.

Sean runs 26.2 miles for local charity

Sean runs the marathon to bring fun and inclusivity back to the lives of those with physical disabilities

Children with disabilities face problems in their everyday life that most adults take for granted. Oxford based charity, Special Effect have developed systems for children ranging from larger controllers and customised pads to eye-controlled video games – which Sean confirms take a lot of skill!

Special Effect are a small charity based in Oxford that have a large input into bringing normality and joy to those who without them may never get to play Mario Kart or Minecraft.

Fidelity’s Head of Channel, Sean Dixon, was introduced to the charity over 6 years ago and has seen first hand the great work they do and the impact they have on young people’s lives. Sean ran this year’s London Marathon to help raise funds and awareness for this incredible charity.

After picking up an injury four weeks before last year’s race and having to withdraw, Sean got training again and managed to complete this year’s the marathon in X and raise a super £4,551.00, so far.

Sean said; “I have had the privilege of meeting the Special Effect team along with the families that they help, and one of the families told me the biggest problem now is getting their child off the video game.”

If you wish to donate to Special Effect you can do so through Sean’s fundraising page – www.justgiving.com/fundraising/sean-dixon

Hear from Bath Rugby player Jack Wilson

2 MINUTES WITH JACK WILSON…

Having saved Bath Rugby club significantly on their energy bills by negotiating better contracts, we sat down with the club’s very own Jack Wilson, so he could explain why they use Fidelity Energy and what he thinks are the benefits of using an energy consultant like us!



If you want a free review and to see how much you could be saving get in touch and see how we can help you with your business energy needs.

Call us on 08000 48 48 00 or email us at partners@fidelity-energy.apple-dev.co.uk. We would be delighted to hear from you.

 

The Kia Oval ground hits sustainability for six!

International cricket ground, the Kia Oval, has taken major steps towards making the transition to a low-carbon and sustainable future.

The Oval, a historic sporting venue in south London, and home to Surrey County Cricket Club, has announced plans to eliminate single-use plastics and run entirely on renewable energy.

Starting with the new 2018 season, the club will work to ban all plastic straws, introduce compostable coffee cups and gradually phase-out the use of plastic bags. It is targeting 2020 to become entirely plastic free across its entire business.

At the same time, it has signed a deal with Fidelity Energy and French multinational ENGIE to supply the ground with 100 percent renewable power. The partnership, which has been in place since last year, will run until at least 2022 and save an estimated 6,252 tonnes of carbon dioxide.

Surrey CCC Chief Executive, Richard Gould, said: “The club has always been very conscious of reducing its impact on the environment wherever possible and, after a great deal of thought, has decided to make this ambitious commitment.”

Since 2015, the ground has only served beer in recyclable glasses, and is working on extending this to soft drinks. It also has an ongoing partnership with Sky to promote reusable plastic, which has led to the construction of 20 permanent water fountains.

To achieve its new plastic-free goal, the club “will need to work with our Members, fans, partners and staff to analyse all areas of the business and work out where we need to introduce alternative products and ways of working,” concluded Gould.

Paul Havell, co-founder of Fidelity Energy, added: “We are delighted to have secured a 100 percent renewable green electricity contract for the Kia Oval and are thrilled to be able to help the club achieve their goal of reducing their carbon footprint. This move demonstrates their commitment to renewables and sustainability.”

Learn more about how we’ve supported The Kia Oval: https://fidelity-energy.apple-dev.co.uk/kia-oval-2

Questions to Structure a Major Bid

Questions to Structure a Major Bid:

When engaging in a bid of any kind it’s essential that the customer understands and feels the need for some of the USPs that we offer.  Through good questioning a customer’s problems and needs can be established, which can then be matched to our key USPs.  The key USPs included in this blog post are only of value if the customer perceives them to be of value, therefore we ask questions to uncover the needs that then fit these USPs. 

  • Large breadth of suppliers means we can compare all the suppliers (25% spread of pricing)
  • Proactive contract management (avoid falling out of contract rates)
  • Account Management / Easy of Contact (no waiting time, we will handle all MACs and new installs / Change of Tenancies / Office moves)
  • Bill Validation (20% of bills have been found to be wrong)
  • Supplier rationalisation of complex estate (reduce the number of suppliers)
  • Coterminous contracts (ensure all contract finish on the same date)
  • Free Smart Meters (Install smart meters, avoid people having to read their own bills, helps reduce usage)
  • Manage the entire switch process (set up billing, monitor objections)
  • Proactively manage termination process (avoid being rolled over)
  • Monitor the market and pick the best market timing
  • Forward buying / hedge pricing up to 5 years out (avoid market fluctuations)
  • Access to Green Tariffs
  • Supplier Consultancy (compare suppliers service, billing and responsiveness)

Before we start with need payoff questions, we need to establish some basic facts:

  • How did you sign your current contract, direct with supplier or with another broker?
  • Which broker did you use?
  • Are you still working with them?
  • How long have you worked with them?
  • When did you last meet your current broker?
  • What length of contract did you sign in for? (helps us understand their buying behaviour)
  • Are you looking to secure a new deal shortly or comparing the market at this stage?
  • If so what date are you looking to decide?
  • Who has the authority to sign the new contract?
  • Have you any other businesses or sites?
  • When is your current contract end date/s?
  • By what date do you need to serve notice?

These basic facts should help us structure the next set of questions, which if handled correctly should lead to a creation of customer needs.

Questions to find Customer problems:

  • What importance is price compared to service? (We can guide them on the best balance)
  • When did you last have your bills validated? – Around 20% of energy bills are wrong!
  • How many suppliers do you have?
  • What problems does that cause? (Think supplier rationalisation)
  • How often do you have to read your own meters? Is this a problem for you? (Think – Smart Meter Value Add)
  • Have you ever had a large catch up bill?
  • How did this impact your business?
  • Have you ever fallen on to out of contract or deemed rates?
  • Have you ever had cause to question your energy bill?
  • When did you last switch supplier?
  • How did you find the process?
  • How do you ideally want your billing structured? Centralise or direct to sites, Monthly or quarterly?
  • What requirements do you have for new meters installs, office moves / purchase or close new buildings?
  • Do you plan on moving premises in the next 18 months?
  • Who manages this all in your business?
  • What % of their time does it take up?
  • How many suppliers do you have?  – would you prefer one supplier, or the cheapest possible option for every supplier?
  • Would it be of benefit if you had a single common contract end date? (better bulk discount / simplicity)
  • Would it be of benefit to have longer term budget certainty?
  • What impact would a 30% rise in energy costs have on your business?
  • What is your understanding of how forward procurement can protect your business?
  • What consideration do you give to the environment when selecting your energy supplier? (Green Energy)
  • What % more would you pay for fully green energy (Zero Carbon Energy)

Once the answers to these questions are captured, then we can build the proposal to include the features that then address the needs created above.

 

Maintaining Momentum

A great way of maintaining momentum until a deal is locked in

It’s a problem faced by us all: the customer agrees on the phone to send you their bills but days pass and despite a follow up call nothing is received.  To tackle this ongoing challenge and ensure you remain front of mind with the customer we suggest following up, once a customer commits to sending their bills, with one of our low energy light bulb packs. As well as the low energy light bulb, the pack contains a flyer highlighting the benefits of using the bulb, plus a personalised letter reminding them to send their bills in order to save even more on their energy costs. We even include a stamped addressed envelope to make the process even smoother. We then follow up with a call within 48 hours checking that they received the pack and encouraging them to put the bills in the envelope and post them back to us. We have seen some strong results so urge you to try this process in order to drive more bills in for processing.

We have teamed up with the guys at SaveMoneyCutCarbon to supply the bulbs.  For more information on them click below. If you need any support from us to pull a campaign like this on together please ask your IAM for help.

https://www.savemoneycutcarbon.com/